We live in the era of the troll, the age of the perpetually aggrieved, and when we can’t scroll down our own Facebook feed without being called names by distant relatives, it’s little wonder that customer service professionals sometimes feel like coming to work in flak jackets.
Here on the iMeet Central team, we’re somewhat obsessed with the future of work. We’re really excited, then, about the new blog series from PGi on this topic.
We love talking about the hottest and most exciting opportunities in marketing. But for some occupations, the window is closing.
Core hours are a sensible safety valve on flexible workplace policies.
Data informs marketing activity like never before, and that’s a good thing.